FAQs

Our Products

Flash Cards

- Card thickness is 350GSM

- All cards are covered in a matte laminated

- All card sets are connected by metal ring in top left corner

Posters

- Paper thickness is 250gsm

- Gloss finish

All information is checked by a veterinary surgeon.

Information differs between different veterinarians, countries and clinics so we have attempted to make the information provided applicable to all as best we can.

All information is obtained through textbooks and general knowledge gained through study and experience.

All information is purely information, and does not replace the advice of a veterinary professional.

Delivery and Returns

All orders are sent using Australia Post and all orders are sent with tracking. Please allow between 3-25 business days for delivery (add 1-5 days for peak periods):

- Australian deliveries: 3-10 business days

- New Zealand & USA: 5-15 business days

- UK/all other countries: 7-21 business days

Please refer to our Delivery and Returns page for more info about delivery times, tracking and returns.

Please note with current delays as a result of Covid-19, delivery times are an estimate rather than an exact timeframe.

We offer a 30 day returns policy, more info on our returns page.

Shipping costs are as follows:

- Australia wide: $5.95 AUD

- New Zealand - $9.95 AUD

- All other countries - $14.95 AUD

We offer free shipping on orders $75 and over.

We are so sorry if your items arrive damaged or incorrect, we try very hard to avoid any issues like this but things do happen sometimes.

If there are any issues with your order, please email info@vetnurseslittlehelpers.com.au and we will get this sorted for you ASAP!

Wholesale

We do! Please email info@vetnurseslittlehelpers.com.auand we will talk business!

Additional Questions

Please email info@vetnurseslittlehelpers.com.au and we will do everything we can to help you!